Frequently Asked Questions

Frequently Asked Questions

Here you can find the most important questions about the convention.
1Proof of age for the convention
Important for minors who would like to attend one of our conventions.

Please bring your Identification card or passport together with a declaration of consent completed by your parents and your Con confirmation to the Con.

If you buy a ticket at the convention, you must also show your identity card or passport as well as the consent.

Without these documents participation is not possible!
2I have a disability. Is my escort free of charge?
This depends on your disability certificate. If there is a B for the accompanying person, your escort will receive a free ticket. Please state this in the comment box when ordering tickets.Please show your disability card when checking in.
3Will there still be tickets directly at the convention?
Please pay attention to the latest information on our social media channels. We can't guarantee that tickets will be available at the convention if you have not already purchased them online. However, the earlier you are there, the higher the chances of getting certain tickets.

To be sure to get your ticket, we recommend to buy it in advance in our online shop. Then there is nothing to stop a relaxed convention visit.
4Ticket Transfer to someone else
If someone can not attend the convention for some reason, it is possible to transfer the ticket to someone else.

A ticket refund is not possible. See our general terms and conditions.

The following applies to ticket transfer. A ticket holder can transfer his / her ticket to third parties up to 3 weeks prior to the event. Afterward, it is only possible at the venue. The transfer of the ticket is only valid if it has been registered with the organizer.

For this purpose, the seller must confirm the transfer of the ticket through mail, fax or post. You need to indicate the ticket number, name, e-mail and address of the buyer.

A transfer fee of EUR 25 Is payable for each ticket transfer. The transfer is accepted only after the fee has been paid.

If the ticket holder has booked additional services within his or her ticket. You have to transfer of all services (admission ticket, hotel, food package). Exceptions are not made!

No transfer or selling of winning raffle tickets.

Please note the following rules for ticket transfer directly at the convention:
The following documents are required:

-> payment confirmation including proof of complete payment. -> Identification papers e.g. identification card, passport or drivers license -> Written and signed affidavit that states to whom you have transfered your ticket -> Transfer fee (25€) -> A copy of the buyers (transfer recipient) photo identification. E.g. identification card or passport. -> If you've bought it with a discount (FedCon Geeks), then we need a copy of your club ID card. Otherwise you will have to pay the difference to the normal ticket.

Without these documents,a ticket transfer is not possible!